Where do you ship
We ship only within the United States.
How much is shipping
Standard U.S. shipping is free on every order. No minimum purchase is required.
How long will my order take
Processing normally takes 1 to 3 business days. Transit normally takes another 3 to 7 business days. The estimated total delivery time is 4 to 10 business days.
How do I track my order
We send tracking information by email after shipment. A carrier may need up to 48 hours to activate the tracking record.
Can I cancel or change an order
Email us within 12 hours after purchase. We will try to stop or update the order, but changes are not guaranteed after fulfillment begins.
What is the return period
Request an eligible return within 30 days after delivery.
Who pays return shipping
GLIMMERIFY GOODS pays return shipping for approved returns within the United States and provides a prepaid label or other instructions.
Do you accept exchanges
Yes. Eligible items may be exchanged within 30 days after delivery, subject to availability.
When will I receive my refund
After an approved return is inspected, we issue the refund to the original payment method within 7 business days. The bank may need additional time to post it.
What if an item arrives damaged or incorrect
Email support@glimmerifygoods.com with the order number and clear photographs. Keep the item and packaging until we provide instructions.
Will colors and materials look exactly like the photographs
Screen settings can affect color. Natural wood grain, stoneware glaze and textile weave may vary slightly. Material and dimensions are listed on each product page.
Are decorative products intended for children
No. Decorative items are not toys. Keep small parts, fragile objects and candle accessories away from children and pets when appropriate.
Can I send an order directly as a gift
Yes. Enter the recipient’s valid U.S. delivery address at checkout. Prices are not normally printed on the packing slip, but payment records and automated emails go to the purchaser’s contact information.
How can I contact the store
Email support@glimmerifygoods.com or call +1 785-223-7958, Monday through Friday, 9:00 AM to 6:00 PM Central Time.